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July 2007
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From London to Singapore: Working Across the Weber Shandwick Network
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Three Weber Shandwick team members from London—Lisa Farrugia, vice president, healthcare; Isabelle “Issy” Scali, senior account manager, healthcare; and Sanjani Shah, account director, technology—have begun a two-year tour of duty in Singapore. After three months in their new post, they told In Touch about life in the dynamic Southeast Asian city.
 
 

In Touch: What made you choose to move to Singapore?

Farrugia finds Raffles
Farrugia finds Raffles

Shah: I kept hearing, “Asia’s where it’s at,” so I decided to come and see for myself what the fuss is all about! I approached my manager specifically to see if there were opportunities in any of our Asia offices. Luckily, as I worked on the Microsoft business in Europe, the Middle East and Africa (EMEA), it opened the door quite quickly for me to come to Singapore.

Scali: I told my manager that I would be interested to go on secondment abroad if any opportunities came up in healthcare, and last January I heard that there was an opportunity to transfer to our offices in Asia—either Hong Kong or Singapore. I decided on Singapore because the idea of going to sun myself on a white sandy beach every weekend didn’t seem bad, and also I knew some of the team here already.

Farrugia: Having previously worked in-house with remote responsibility for Asia Pacific, it has always been my ambition to come over to Asia to experience it for myself. From a professional perspective, I don’t think there is anything more exciting than the chance to be part of growing and shaping a business in an emerging region. Healthcare, like other sectors, is booming in Asia, and the eyes of the world are on this region to see what happens next.  It was just too good an opportunity to miss. From a personal perspective, I am fascinated by the heterogeneity of Asian culture and plan to visit as many countries as possible. Also, Singapore is half-way between London and Melbourne, my two homes, so it was an easy decision.

 
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In Touch:
Share some professional insights on differences you have come across since moving to Singapore.

Scali seriously hits the beach
Scali seriously hits the beach

Shah: I guess the size of budgets is the main thing for me. The Asian teams seem to work on much smaller budgets—but produce more or less the same amount of work as we do in EMEA. Clients are also much more demanding. And despite the big focus on Asia, I was surprised to see that APAC is sometimes still treated as “the poor cousin”.

Scali: I find that order is not a big thing here (people who have experienced public transportation will understand), and last-minute requests are really common. I have now mastered the art of pulling together pitch presentations in record time! PR is also very much centred solely around media relations. There is still is a long way to go for our clients to fully appreciate the communications channels that PR can do for them.

Farrugia: Despite Asian divisions of big multinationals contributing much bigger revenues in recent years, it seems that resources both in terms of people and budgets remains proportional compared with other parts of the world. Client work in Asia also involves a strong element of training and education on what PR is and can really achieve. This means we have to invest a lot more time in building trust in order to develop the client-agency partnership. In many cases, PR and communications is still seen as being tactical, which can be quite challenging. On the positive side, the chance to build the value of PR will enable us to offer more strategic PR solutions as we move forward.

 
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In Touch: What are some funny things that have happened so far—and things you like?

Shah devours a durian
Shah devours a durian

Shah: The food here is MILES better, and I’m really going to miss it when I go back. What am I going to do without Durian?!

Scali: For some reason, I don’t seem to be a hit with the local taxi drivers, who keep calling me stupid. But I am loving the Singlish accent—so cute lah. And don’t be fooled into thinking that the tropical weather means you can diet easily here, people live to eat (and shop).

Farrugia: People’s appetite for shopping here is incredible. I like to shop, but even I get tired watching them. The “no chewing gum” rule means that Singapore is a very clean city, and I have yet to see any graffiti. Chinatown is my favourite place, I get lost in all the little shops with traditional crafts and paintings. Of course, when you go to Raffles you still get a strong sense of colonialism, until you turn the corner and again ... more shops. There’s just no end to it!

 

 
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Keep reading In Touch for further updates on the three Londoners’ secondment in Singapore.



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Shanghai Strengthens Speciality Practices with Senior Appointments
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Weber Shandwick in Shanghai recently announced two key appointments to support its fast-growing sports marketing and consumer and travel businesses.

Terence Lau, associate director, sports marketing
Amanda Wu, account director, consumer and travel
Terence Lau, associate director, sports marketing
Amanda Wu, account director, consumer and travel

Terence Lau has been appointed associate director of the sports marketing practice, managing one of Weber Shandwick’s largest clients in China, Nike. Lau brings with him a wealth of sports marketing and sponsorship experience, having worked in both North America and Asia with NBA Asia, the Houston Rockets and Sports International Limited.

Amanda Wu has joined as account director for the consumer and travel practice and has already started working for Weber Shandwick clients including Gibson Guitar, Royal Caribbean International and Laguna Phuket. Wu joins with 15 years of PR and marketing experience, having worked with some of the world’s best known luxury brands (including Tiffany & Co., Bvlgari, Chopard and Lancome), both in-house and with agencies.

"The new appointments reflect our strong organic and new business growth in 2007 and the need to further add senior counsel for our growing client roster," said Darren Burns, managing director in Shanghai. “We’re delighted to have them on board.”

 



24 Hours with…

Kristen Boyd, account director
Weber Shandwick, Sydney.
Kirsten Boyd

12-7am   Tucked up in bed!
7:00am   Wake up, shower, dress and eat breakfast
8:00am   Walk to work
8:40am   Arrive at the office and switch on my computer
8:45am   Check my diary for the day and have a quick catch-up with my team
8:45am   Arrive at the office, turn on TV to watch CNN or BBC
8:50am   Make a cup of breakfast tea and read through overnight e-mails
9:00am   Review client work-in-progress reports, write up my to-do list for the day and priorities my workload
9:15am   Read through the morning papers
9:30am   Internal work-in-progress meeting, briefing the team on responsibilities
10:00am   Respond to e-mails and check-in with core clients by telephone
10:30am   Reviewing documents to be sent to clients (briefing books, media releases, etc.)
11:15am   Call with client to discuss the Australian residential mortgage-backed securities market for a byline article
12:00pm   Polish credentials and prepare collateral for the afternoon meeting
12:15pm   Urgent call from client, sourcing media clips
12:30pm   Lunch in the café
1:30pm   Check in with team for activity progress update
1:45pm   Review client research report
2:15pm   Draft recommendation e-mail to client regarding progression of research report and news value
2:30pm   Internal management meeting regarding roles and responsibilities
3:00pm   Updating financial services credentials
3:30pm   Make an afternoon cup of tea and call clients to confirm tomorrow’s meetings and calls
3:45pm   Track budget and hours breakdown on SAP for corporate clients
4:00pm   Relationship-building meeting with credit ratings agency
5:30pm   Timesheets!
5:45pm   Respond to any last minute client e-mail requests and draft emails for the morning
6:00pm   Switch off computer and walk home
6:45pm   Arrive home and relax with a glass of wine and my boyfriend
7:30pm   Cook dinner
8:30pm   Catch up with friends on the telephone
9:30pm   Make a cup of tea and watch television
10:30pm   Bed at last!
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